Seda’s Miracle respects your privacy and ensures that the personal information you provide to us is treated confidentially and in accordance with applicable laws and regulations, including the General Data Protection Regulation. In this privacy statement we provide information about how we handle your personal data.
What data and what purpose
We only process your personal data for the purpose for which you provide it to us and we do not process more data than is necessary for this.
We use your data to process your orders as quickly and effectively as possible, but also to carry out sales analyzes and personal marketing campaigns. If we want to use your data for another purpose, we will ask for your permission.
When you place an order with Seda’s Miracle, we need your name, e-mail address, billing address, delivery address and payment details to process your order and keep you informed of the progress. In your Seda’s Miracle account we store information such as your name and address, e-mail address, telephone number, delivery and payment details, so that you do not have to re-enter these with every new order. When you place an order, or access your Seda’s Miracle account, your data is protected by Secure Socket Layer (SSL) technology. This makes the information unreadable for third parties. You can check this via the lock in your web browser and via the ‘s’ after http in the web address.
Provision to third parties
We may provide the data you provide to us to third parties (processors) if this is necessary for the implementation of the purposes described above.
We use a third party for the payment system.
We make the necessary agreements with these processors to guarantee the security of your personal data. Furthermore, we will not provide the information you provide to other parties, unless this is required by law. Outside of that, we will not share personal data with third parties without our explicit permission.
We do not provide personal data to parties located outside the EU.
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you . Your personal data transferred is processed in line with .
We only process personal data of minors (persons under the age of 16) if written permission has been given by the parent, guardian or legal representative.
We do not store your personal data longer than necessary for the purpose for which it was provided or required by law.
Customers: 7 years after termination of agreement
Suppliers: 7 years after termination of agreement
Marketing: up to 14 months after contact
We take the protection of your data seriously and have taken appropriate technical and organizational measures to protect your personal data.
Rights regarding your data
With regard to the personal data that we process about you, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure (forgetfulness)
- Right to restriction of processing
- Right to portability (data portability)
- Right to object
- Right to withdraw consent
- Right to lodge a complaint
If you would like to inspect the personal data that Seda’s Miracle has recorded about you or if you want to make use of one of the other rights mentioned above, you can contact our customer service by e-mail at [email protected]. Seda’s Miracle will respond to your request within four weeks.
Links to other websites and social media
Our website contains a number of references to websites of other organizations. We have no control over these external websites and are not liable for the way in which these parties handle personal data.
Cookies and web statistics
By cookies, we also register how often the Seda’s Miracle website is visited, via which links this happens and what the preferences of our visitors are. The data we obtain in this way remains anonymous.
You can set your own browser so that you do not receive cookies. Instructions regarding how to adjust the browser settings can be found under ‘Help’ in the toolbar of most browsers. Although you can still visit the site as a visitor, it is possible that if cookies are not accepted, certain services or elements of the site will not function optimally. Not accepting cookies will limit the use of our site and services.
We use the following programs to analyze the use of our website, so that we can adjust and improve functionalities.
We use Google Analytics to keep track of how our users use the website. Cookies are placed for this purpose.
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide your name, place of residence and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of the service, for which we have given permission to WebwinkelKeur. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
If you have a complaint about the processing of your personal data, we ask you to contact us directly via [email protected]. We will then try to work it out together with you.
If you have any questions after reading this privacy statement, you can contact us via [email protected]