Right of withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason. An exception to this applies to the 2nd Chances products and the products in the sale. These cannot be exchanged or returned.
After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account and any costs of the payment method (€1,- Klarna Afterpay and 3% surcharge Paypal).
Consult the website of your carrier for the exact shipping rates to return your order. If you make use of your right of withdrawal, the product has to be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging.
To exercise this right, please contact us at firstname.lastname@example.org . You will then receive the correct address details from us to return the products. We will then refund the order amount due within 14 days after registration of your return, provided the product has been returned in good order.